Most customers find they can solve the majority of the queries via their online account. This includes requesting a settlement figure, changing your details, asking for support with your payments and looking to borrow more.
Live Chat-To speak to us online please click here and one of our customer services team will assist you (within our opening hours).
Other ways to contact us include:
Call us (Please note calls may be recorded for training and monitoring purposes):
- Existing Customers - 0208 080 6457 (Monday – Friday, 8am – 6pm & Saturday 9am – 1pm)
- Loan Application Queries - 0208 080 6450 (Monday – Friday, 8am – 6pm)
Write to us: Oakbrook Loans, The Poynt North, 45 Wollaton Street, Nottingham, NG1 5FW
If you are sending a letter, please include the following information:
- Loan agreement number
- Full address and postcode